CRESYN OMNINGAGE
1 / 14
PARTNERED WITH OMNINGAGE

The Team Behind Your Team

Services, software & engineering expertise to scale CX practices.

Origin Story

“If you were having a bad day, I was going to have a bad day with you.”

— How one outage shaped everything we've built since.
A Familiar Scenario

“We have to say yes.”

— Sales, doing exactly what sales should do.

The Universal Challenge

Grow. Without Burning Out.

The best partners don't do it alone.

Every practice leader has felt it

No good deed goes unpunished.

So we built something to change that.

Who We Are

Cresyn: Guiding Growth, Every Day.

Bridging global tech innovation with US channel partners.

0Years combined experience
0US channel partners
Partner Spotlight

Omningage: Our 1st Strategic Partner

Amazon Connect + Cisco + Full-Stack Dev. One engineering team.

Amazon Connect & Cisco
Comms Engineering
Full-Stack Dev
AWS Partner
Our Value

What We Bring

Cresyn
+
Omningage
Pillar 01

People

Engineering capacity, on tap.

  • 80+ engineers across Amazon Connect, Cisco & AI
  • Resource smoothing absorbs demand spikes
  • We take on the hardest projects
Pillar 02

Product

Proven software, ready to sell.

  • Omningage Desktop — unified agent workspace
  • OmniTrAIna — coaching that actually sticks
  • AI-X — self-service, kiosks & assistants
Pillar 03

Process

Execution your team doesn't have to staff.

  • Custom integrations to CRM & WFM
  • Full-stack development, start to finish
  • Rapid proof of concepts
Pillar 04

Profits

Protect margins. Win more.

  • RFP as a Service
  • Enterprise solution validation
  • Difficult customer recovery

Press → to explore each pillar

RFP as a Service

The Deal You Haven't Won Yet

An opportunity lands - before you've committed a single engineer.

We assess technical fit and win probability together, before either side invests real time.

AI drafts the bulk of it, pulling from a library of proven technical content.

Pricing grounded in real delivery cost - plus AWS funding support where it fits.

Your sales team submits. Your engineers stay focused on paying customers.

Why Partners Like This

  • Pursue opportunities you'd otherwise pass on
  • Sales stays focused on selling, not proposals
  • Specialized Amazon Connect expertise on demand
  • Win rate stops depending on who's free that week
Case Studies

Proven Across Verticals

Vonage → Amazon Connect + Salesforce · 450 agents, 5 countries

0Weeks to kick-off
0Initial ARR
0Monthly managed rev.
“Discovery to kick-off was remarkably fast.”
— Natalia Zub, AWS Account Manager

AWS native AI voice assistant · 2,000+ UK locations

0Weeks to kick-off
0Initial ARR

Legacy migration + 24/7 managed service · 250+ agents

0Weeks to kick-off
0Initial ARR
Flexibility

Four Ways to Deliver

Light touchAs a Service

Run It Yourself

We build and hand over.

Run It With Support

We build and support until you're ready.

Fully Managed

We build, run, and improve. No burden.

As a Service

One bill. Enterprise capability, no platform to manage.

Why It Works

Say Yes Without Fear

01

Expand Without Hiring

02

Win Complex Opportunities

03

Deliver With Confidence

04

Protect Your Business

When partners engage early:

  • Say yes to more opportunities
  • Expand without hiring
  • Deliver faster, less risk
  • Grow while protecting margins
Next Steps

Start the Conversation

A mutual NDA and a discovery call — that's the first step.

Email contact@cresyn.ai cresyn.ai

Guiding growth, every day.

Explore More

The Full Capability Map

A Complete Amazon Connect Practice

DiscoveryDesignBuildLaunchManaged Ops

Account Profiling as a Service

01

Share Accounts

02

AI-Powered Analysis

03

Priority Scoring

04

Outreach Execution

Capabilities That Strengthen Any Practice

Staff Augmentation

Resource Smoothing

Enterprise Architecture

Custom Integration

Training Programs

Proof of Concept

A Partnership Built on Execution

01

NDA & Discovery

02

Partnership Agreement

03

Go-to-Market

Cresyn acts as your US channel team.

The Next Generation of CX

AI Kiosks

AI Assistants

Custom Portals

Recording Archive

OEM Products

Customer-Specific Builds

End-to-End Amazon Connect Expertise

  • Resource Smoothing & Overflow
  • Custom Integration Development
  • Full Stack Product Development
  • Enterprise Architecture & Validation
  • RFP as a Service
  • Difficult Customer Recovery
  • Proof of Concept Services
  • Staff Augmentation
  • Admin & End User Training
  • Specialty Engineering Services